When the air conditioner quits on a July night in Mobile, the house becomes dangerous fast for babies, older family members and anyone with a heart or breathing condition. Professional Systems sends licensed HVAC technicians nights, weekends and holidays, diagnoses the problem on site, and gives you the repair price in writing before any work starts. After hours there is a flat $360 emergency fee that covers the first two hours of work, and you hear it on the phone before anyone heads your way.
Call (251) 680-7500 Request a QuoteOn the Gulf Coast an air conditioner is not a comfort item for four months of the year. Inside temperatures in a closed Mobile house climb into the nineties within hours of a failure, and for an infant, an elderly parent or anyone on oxygen that is a medical problem, not an inconvenience. That is the line we use to define an emergency, and it is why we answer the phone at night. What counts as an emergency, and what it usually turns out to be:
Our technicians carry the parts that fail most, so most emergency repairs are finished on the first visit. When a part has to be ordered we tell you so and bring a temporary solution if the house needs one.
Nights and weekends are a normal part of our week, and when an air conditioner quit completely this summer, we were almost always there the same day.
When the house is heading toward 90 degrees, waiting until Monday is not an option. A Mobile homeowner's air conditioner quit on a Friday in July. Her home-warranty company sent someone that afternoon without the equipment to even check it; he said it was low on refrigerant and left without adding any, and by evening the house was close to 90 degrees. She called us that night, and our technician was at the house in under an hour. He recharged the system and had the house cooling again that night. The air handler was worn out, so we priced a replacement on Monday and installed it on Wednesday. Her review afterward: “I called on a Friday evening due to my AC not cooling and in less than an hour a technician was at my home.”
After-hours emergency fee: $360, which covers the first two hours of work; if the repair will take longer, the technician gives you the price before going on. During the week, a visit is a flat $175 diagnostic fee that covers the first hour.
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A licensed technician the same day most of the time in season, gauges on the system, the electrical compartment opened, the cause explained and the price written down before any work.
Nights, weekends and holidays. A person answers the phone, and the technician on duty comes from Mobile, not from a call center two states away.
A system low on refrigerant has a leak. We find it, repair it where it can be repaired, and recharge to the manufacturer's spec rather than topping off every summer.
The three parts behind most summer failures. Capacitors and contactors are on the truck; compressor repairs come with an honest repair-or-replace conversation.
Clogged filters, failed blower motors, collapsed ducts and dirty coils. Thawed, cleaned and corrected so the ice does not come back next week.
A tripped breaker that will not reset, a burned disconnect or a bad wire at the condenser is an electrical repair, and the same visit handles it under our electrical license.
If there is ice anywhere on the system, switch the thermostat from cool to off and the fan from auto to on. The system needs to thaw before it can be diagnosed or repaired, and a thawed system is usually a faster, cheaper visit. If you smell something burning or hear a loud mechanical noise, turn the unit off at the breaker and leave it off.
Check the breaker once. If it trips again, leave it. Close blinds on the sunny side, run ceiling fans and box fans, and if anyone in the house is vulnerable to heat, move them to the coolest room or to a neighbor's house. Tell us on the phone who is in the house; it changes who we get to first.
A breaker that will not stay on is sometimes the whole problem, not just a symptom. One July evening, the upstairs of a Spanish Fort home stopped cooling. The problem turned out to be electrical: the breaker feeding the air handler had failed. Because our technicians are licensed for electrical work as well, the same technician replaced it that evening instead of leaving the homeowners to find an electrician in the morning.
A flat $360 after-hours fee covers the first two hours of work, and you hear it before anyone heads your way. Licensed HVAC technicians nights, weekends and holidays across Mobile and Baldwin counties, the repair price in writing before the work.
A licensed HVAC and electrical contractor based in Mobile for more than twenty-five years, bonded and insured.
Nights, weekends and holidays. The phone is answered by a person, and the technician is local.
The diagnosis comes first, then the repair price in writing, then the work. No surprise charges on the invoice.
A 4.9-star Google rating across nearly a hundred reviews, many of them written the day after an emergency repair.
Factory-trained on Trane, Carrier, Lennox, Rheem, Goodman and American Standard, with the common failure parts on the truck.
Repair labor is guaranteed in writing for a year. If the fix does not hold, we come back.
Our emergency crews cover Mobile and the whole of Mobile County, from Saraland, Satsuma and Citronelle in the north to Theodore, Grand Bay and Dauphin Island in the south, and the Eastern Shore and Baldwin County from Spanish Fort, Daphne and Fairhope down to Foley, Gulf Shores and Orange Beach. Jackson County, Mississippi is covered from the same shop. Response time depends on where the truck is when you call; we tell you honestly and we do not promise what we cannot do.
Maintenance-plan customers are seen first in a heat wave, which is one of the reasons the plan exists. If you are not on it, you are still on the list; we work through the list in the order people reach us and tell you where you stand.
Our coverage reaches into Jackson County, Mississippi, on Sundays too. On a Sunday in July, a Moss Point facility caring for elderly veterans had five air conditioning units and only one of them working. A person answered our line and put the staff member straight through to the technician on duty, who was there that day, replacing a condenser fan motor and recharging refrigerant to get the cooling back.
Tell us what is going on. During business hours a person answers, and we tell you when the nearest technician can be there; after hours a live answering service picks up and puts you through to the technician on duty.
The problem is traced to its source and explained in plain English, along with the price to fix it, in writing, before any work starts. The visit starts with a flat diagnostic fee that covers the first hour; after hours the emergency fee covers the first two.
Repairs usually finish the same visit. Replacements and upgrades are scheduled, permitted where required, and inspected.
"I called on a Friday evening due to my AC not cooling and in less than an hour a technician was at my home. Very professional and knowledgeable. I had to have my air handler replaced and on Monday I received my quote and on Wednesday they were there to replace it."
— Paula D., Google review"We are more than satisfied with the responsiveness and thorough job done by Professional Systems. Mark Graham, the technician, was amazing! We arrived and found our air conditioner was only putting out hot air."
— Marsetta R., Google review"I've had a new HVAC unit installed with Mark and he was courteous, kind, friendly and always on time and had great communication. I have recommended them to all my neighbors."
— Scott J., Google reviewYes. A person answers nights, weekends and holidays, and the technician on duty comes from Mobile. We tell you the honest arrival window when you call. A real person answers day and night. During business hours it is our office; after hours a live answering service takes your details and puts you through to the technician on duty.
The diagnosis comes first and the repair price is written down before any work starts, so you decide with the number in front of you. We do not quote repairs over the phone because we would be guessing, and we do not publish hourly rates because the job is priced, not the clock. Nights, weekends and holidays, the emergency fee is $360 and covers the first two hours of work; if the job will take longer, the technician gives you the price before going further. You hear the fee on the phone before anyone heads your way. On a weekday, a technician's visit is a flat $175 diagnostic fee that covers the first hour at your home or business; parts and anything beyond that are priced in writing before we do them.
Yes. Our technicians are factory-trained on major brands including Trane, Carrier, Lennox, Rheem, Goodman, American Standard, and more. If you have an older or less common system, we can usually still diagnose and repair it; parts for the rarest units may take a day.
In July with a baby or a grandparent in the house, yes. In October with the windows open, probably not, and we will say so and book you a same-day visit instead. Either way, turn the system off if it is iced or making noise.
If the repair is a fraction of the replacement cost and the unit is under twelve years old, repair it. If it is a compressor or a major refrigerant repair on an old system, we quote both and let you decide. Financing is available on replacements, and the emergency repair can be a temporary bridge to a planned replacement in the shoulder season.
Yes, twice. Plan customers are seen first in a heat wave, and the two tune-ups a year catch the capacitors, contactors and drains that cause most emergencies before they fail.
Something we didn't cover? See our full FAQ page or call (251) 680-7500.
New systems sized with a load calculation and installed by our own crew.
AC InstallationScheduled repairs, every brand, the price in writing before the work.
AC Repair ServicesLicensed HVAC technicians across Mobile and Baldwin counties, nights, weekends and holidays. The price in writing before the work.
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