Is the house safe to turn back on? After a hurricane in Mobile, that question has a real answer, and guessing wrong costs a panel, an appliance or a fire. A licensed Professional Systems electrician inspects the service, the panel and every circuit that got wet before the main goes on, and gives you a written, photographed report with the repairs priced.
Call (251) 680-7500 Request Storm ServiceAlabama Power will restore the street. Whether your house should accept it is your call, and this is the short list we give every caller:
If any answer is yes, leave the main breaker off and book the inspection. If every answer is no, the house is probably fine, and we will say so on the phone.
If you see downed lines, smell burning or hear buzzing, stay away, keep people and pets clear, and call 911 or the power company first. Then call us.
Call (251) 680-7500
Weatherhead, mast, service cable, meter base and grounding electrode system. This is what the utility reconnects to, and what the inspector looks at first.
Water intrusion, corrosion on the bus, scorched breakers, a lost or loose neutral and the main itself. We test under load, not just by eye.
Every receptacle, switch, GFCI and box at or below the waterline, checked with a moisture meter and an insulation test on the branch wiring. Submerged devices get replaced.
The disconnects, whips and dedicated circuits for the condenser, the air handler, the water heater, the range and the dryer, because a wet disconnect is a fire waiting for restoration.
Sheds, docks, pool and well equipment, landscape lighting and the feeders that run to them, which are the first things under water on a bay lot.
Inlet boxes, interlocks and transfer switches, so the generator you ran during the outage did not leave a hazard behind.
The address, what flooded, whether the mast or meter is damaged, and whether the house has power yet. We quote the inspection up front, with no surprise fees.
A licensed electrician, with a meter and a camera, on every item above. Most post-storm inspections take 90 minutes to three hours depending on the house and the water.
Organized by safety priority: what must be fixed before the main goes on, what should be budgeted, what is cosmetic. Formatted so an insurer can read it.
Every flagged item arrives with a free written estimate. If a repair is needed before reconnection we can usually start the same visit, and we handle the permit and the inspection release.
Quoted up front, written report the same day, repairs priced free. Nights and weekends after a storm.
A lost neutral from a pulled service drop, which sends 180 volts to one half of the house the moment power returns and kills every electronic board it reaches. Water inside the panel from a weatherhead that cracked, running down the service cable into the main. Breakers that look fine and fail the first time they are asked to trip. Receptacles that dried out on the outside and corroded on the inside, which is how a bedroom outlet catches fire in November.
Surge damage to the air handler board, the water heater control and the garage door opener. Generator cords run through a dryer outlet with the main left on. GFCI protection that failed in the flood and will never trip again. These are the things a visual look misses and a storm inspection finds, which is the whole point of doing it before the main goes on, not after.
The post-storm inspection is quoted up front based on the size of the house and how much of it got wet, with no surprise fees. You receive a written, photographed report the same day, organized by priority, and a separate free written estimate for any repair we recommend. The report is formatted so your adjuster can work from it, and so the inspector and the utility can see what was done when a reconnection depends on it.
Repairs tied to the report carry our one-year workmanship guarantee. If you only need the house checked and nothing is wrong, you pay for the inspection and we tell you to turn the main on. That outcome happens more often than you would think, and it is worth the price for the night's sleep.
"A storm came through and messed up the electric in our house. We got a quote quickly and they got us up and running fast! The guys did a great job and even helped us save money."
— Devan H., Google review"Came home late afternoon to find my power off. I called after hours and Robby was over in 15 min. It was a bad circuit breaker. From the time I saw I had no power til the time I had power back on was around 30 min. Amazing. Super nice guys as well."
— Gary S., Google review"They diagnosed a power issue that other companies weren't able to. The technician was extremely knowledgeable and professional, and explained everything very well. Also, I called them at 8 at night and got a human being on the phone!"
— Laura B., Google reviewIf nothing got wet, the mast and meter are intact and nothing smells or buzzes, usually yes. If any of those is not true, leave the main off and have it inspected. A submerged outlet or a lost neutral does its damage in the first minute of restored power.
When the service equipment was damaged, the repair is permitted and inspected before the utility reconnects. When the damage is inside the house, the utility does not require an inspection, but your insurer, your family and your panel benefit from one.
Most take 90 minutes to three hours. A small house with one flooded room is at the short end; a two-story on the bay with a flooded garage, a dock and a generator connection is at the long end.
It is quoted up front based on the size of the house and the extent of the water, with no surprise fees. Repairs are quoted separately and free, in writing, before any work starts.
Often, yes. The truck carries panels, breakers, devices and service parts after a storm. Larger jobs such as a flooded panel replacement are scheduled as soon as materials allow, and we tell you the real timing.
It is written and photographed for exactly that use: what we observed, the probable cause, and the repair with a price. We cannot promise coverage; we make sure the documentation is complete.
Something we didn't cover? See our full FAQ page or call (251) 680-7500.
Everything we repair after a storm, electrical and HVAC.
Storm damage hubHome, real-estate and commercial inspections with a written report.
InspectionsThe repair the utility needs before it reconnects your house.
Mast repairRepairs, panels and wiring from Mobile's electrical division.
Electrical servicesA licensed post-storm electrical inspection with a written, photographed report and free repair estimates, from the Mobile electricians who have worked every Gulf Coast storm for 25 years.
Call (251) 680-7500 Request Storm Service